How to Communicate With Us
Download our application MyCarePlan!
Download MyCarePlan as a simple and secure way to communicate with Sound Pediatrics.*
You can schedule appointments, message Dr. Dong and staff, and access Telehealth options using this app.
*Please use the login details sent to your email and do not register for a new account.
Support at 1-888-400-2730
2. Patient Portal
Log into your patient portal account to access care summaries, vaccination records, lab results, etc. and message
Dr. Dong & staff.
If unable to message us through MyCarePlan or PatientPortal, please send us an email at
If you are unable to reach us through the other platforms, give Dr. Dong and our office a call at (650) 992-8668. Lastly, Dr. Dong may be reached at