• How to Communicate With Us

    Download our application MyCarePlan!

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    1. MyCarePlan

    Download MyCarePlan as a simple and secure way to communicate with Sound Pediatrics.*

    You can schedule appointments, message Dr. Dong and staff, and access Telehealth options using this app.


    *Please use the login details sent to your email and do not register for a new account.


    Having issues?

    Support at 1-888-400-2730


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    2. Patient Portal

    Log into your patient portal account to access care summaries, vaccination records, lab results, etc. and message

    Dr. Dong & staff.

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    3. Email

    If unable to message us through MyCarePlan or PatientPortal, please send us an email at


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    4. Phone

    If you are unable to reach us through the other platforms, give Dr. Dong and our office a call at (650) 992-8668. Lastly, Dr. Dong may be reached at

    (415) 314-5188.